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Privacy Policy

General matters

Olmix SA, whose head office is at lieudit Le Lintan, Z.A. du Haut du Bois, 56580 Bréhan, France, and Olmix Group, France, in their capacity as processors of data, attach great importance to protecting and respecting your privacy.

This policy is intended to inform you about our practices with regard to the gathering, use and communication of information you provide us in the course of our contractual or, where applicable, commercial relationship.

This policy, together with our Cookies Charter, sets out the way in which we deal with the personal data that we gather and that you provide to us. We ask you to read this document carefully to familiarise yourself with our practices with regard to processing your personal data.

The information we gather

We gather and process the following data:

2.1. Information you provide to us directly

In communicating or contracting with the company, you provide us with information, some of which (“Personal Data”) is such as to identify you. This is the case, for instance, when you provide your contact information to enable future contacts with the company’s employees if you are acting as a supplier or distributor, as well as cases where you are a customer of the company, for example placing orders.

This information contains, among other things, the following data:

2.1.1. Data needed to contact you. This includes your first and last names, postal and email addresses and telephone number. Without these, the company would be unable to establish the commercial relationship necessary to conduct its business.

2.1.2. Data needed to contact you as a supplier or distributor. As the legal representative of such companies, this data includes your first and last names, email address, telephone number and fax number. Without these, the company would be unable to establish the commercial relationship necessary to conduct its business.

2.1.3. A copy of all the communications between yourself and the company.

2.2. Period for which your data will be kept

Personal Data may be kept for different periods, as follows:

Customer, supplier and distributor data is kept for the duration of the contractual relationship, with a minimum of five years in accordance with the legal requirements of Article 2224 of the French Civil Code, or as the case may be for an indefinite period where this is justified by the legitimate interests of the business relationship between yourself and the company.

How do we use the data we gather?

We use the data we gather as follows:

3.1 To perform the contracts entered into with you or with our partners, and provide you with the information and services requested. This processing is necessary for the performance of our respective contractual obligations.
3.2 To send you information about our products, services or events, by telephone, email, SMS or any other means of communication. This processing is necessary for the performance of our respective contractual obligations and/or is carried out with your consent.

Who receives the information we gather and why do we pass this information on to them?

In the course of processing your data and to achieve its purpose, it is sometimes necessary to subcontract to a service provider, especially with regard to:

4.1. Data storage: the company uses an external service to store and secure data, including personal data, examples being

-The messaging system
-The directory

What type of processing do we use on your data?

The company uses your data by:

-Gathering it at the time of communication with the person concerned
-Extracting, storing and managing it by recording the data on its server
-Assembling, interconnecting and/or communicating the data to meet the purposes for which it is used.

For example, having collected your postal address, we communicate it to a transport provider to ensure our products are correctly delivered in accordance with our contractual obligation.

What rights do you have over your Personal Data?

6.1. You have the right to receive a copy of your Personal Data in our possession (the “right of access”).

6.2. You can also ask us to delete your Personal Data or rectify erroneous or out-of-date Personal Data (the “right to erasure” and “right to rectification”). Please note that we may keep certain information about you where the law so requires, or where we have a legitimate reason for doing so.

6.3. You also have a right at any time to object, for reasons relating to the particular situation, (i) to the processing of your Personal Data for purposes of direct marketing or (ii) to processing based on our legitimate interests (the “right to object”).

6.4. You have the right to restrict the processing of your Personal Data (“right to restrict”). Please note that this right applies only if (i) you contest the accuracy of your Personal Data, during the time it takes us to verify its accuracy; (ii) in the event of unlawful processing by us, where you are demanding a restriction on its use rather than its erasure; (iii) we no longer need to process your Personal Data but you still need it to assert, exercise or defend your legal rights; or iv) where you are exercising your right to object, during the time it takes to verify whether the legitimate interests we are pursuing take precedence over your own.

6.5. You have the right to make a complaint to the competent regulatory authority or claim compensation from the competent courts if you consider that we have failed to respect your rights.

6.6. You also have the right to portability of your data, in other words to receive the Personal Data you have provided to us in a current, structured, machine-readable format and to forward it to another data processor (the “right to portability”).

6.7. You also have the right to give instructions as to what should happen to your Personal Data after your death.

6.8. To exercise these rights, you can contact our Focal Point for Protection of Personal Data, in the ways set out in Article 9 below.

Cookies and similar technology

To find out more, please refer to the cookies policy on our websites.

Changes to our privacy policy

We may occasionally make changes to this Privacy Policy. Where necessary, we will inform you and seek your consent. We advise you to consult this page regularly to find out about any changes or updates to our Privacy Policy.


For any questions concerning this Privacy Policy, or any request relating to your Personal Data, you may contact us by:

-Sending an email to our Data Protection Focal Point at
-Or writing to us at: Olmix SA, for the attention of the Data Protection Focal Point, Le Lintan, Z.A. du Haut du Bois, 56580 Bréhan, France.